Understand the operation.
Start with the current setup, what needs to work better, and the merchant’s priorities. Keep reported facts separate from assumptions.
A LITTLE SUPPORT. RIGHT BESIDE YOU.
Stay in the
conversation.
Carry the context.
Meet Kudu. A field assistant being built to help reps understand what matters to a merchant—and give the dealer a better place to start.
In development · AI disconnected
Conversation → contextA MERCHANT'S GOAL
“We want takeout orders to reach the right kitchen station.”
Illustrative conversationA BETTER START FOR THE DEALERDRAFT
The goal. The gaps.
The next conversation.
- What matters
- Clear routing for takeout orders
- Still to clarify
- Current POS, stations and connections
- Next step
- Review the workflow with a dealer
Rep review before any handoff
An example of the intended workflow.
No conversation is recorded or processed on this page.
BUILT AROUND THE HUMAN CONVERSATION
Good discovery begins
with being present.
The rep owns the relationship.
The dealer brings the solution expertise.
THE APPROACH · IN DEVELOPMENT
From a useful conversation
to a thoughtful next step.
Kudu’s intended role is to support discovery, keep questions visible, and help prepare context that a person can review.
Make the gaps visible.
Surface questions about workflows, integrations and equipment. Unknown details remain questions for the dealer to validate.
Prepare the next conversation.
Bring goals, context and open questions into a reviewable brief, with a clear next action and a person responsible for it.
THE DEALER HANDOFF
A strong start.
Room for expert judgment.
A useful brief carries the merchant’s story forward. The dealer still validates the configuration, demonstrates the solution, and prepares the quote.
What the brief should carry
- 01The reason for change
Goals, must-haves and timing.
- 02The current picture
Known systems, service workflows and dependencies.
- 03The questions to resolve
Missing details, configuration checks and demo topics.
- 04The agreed next step
Who takes it forward and what happens next.
DESIGNED FOR DELIBERATE HELP
Quiet until invited.
Reviewed before shared.
The intended voice experience begins with participant consent and responds only when invited. It is not active here.
Answers need eligible supporting sources. Merchant-specific pricing, final hardware design and configuration validation stay with the dealer.
Review and deliberate action come before sharing. A prepared draft is never presented as a delivered handoff.
WORKSPACE ACCESS
A little support is taking shape.
Kudu is in development. Protected access to the private workspace is being prepared. It is not available from this page yet.
Access comingAI remains disconnected. This page does not request microphone access, accept merchant information, or run an analysis.